Product Overview
KIM is a powerful CRM system developed by DocHouse GmbH and delivered in partnership with cross-works AG, your expert provider of secure and scalable infrastructure on the Exoscale platform.
cross-works AG specialises in creating reliable, high-performance environments that empower businesses to focus on their core tasks.
Together, we enable companies to centrally manage and optimise customer relationships through KIM’s intuitive interface, which supports efficient contact management, automated communication, and seamless integration with ERP systems.
With KIM, teams collaborate effortlessly; track contracts, enquiries, and projects; and gain a clear overview of all customer interactions. The system is highly adaptable, scaling to the needs of small teams and large organisations alike, while its integration of email, calendar, and document management streamlines daily workflows to save time and boost productivity.
KIM is the sleek, intuitive CRM solution for businesses looking to bring order to their customer management—whether as a first system, a replacement for Excel/Outlook, or a modern alternative to outdated tools. With centralised data storage, automated workflows, and seamless integration of emails, documents, and projects, KIM saves time, simplifies processes, and optimises sales, communication, and project organisation.
Flexible, GDPR-compliant, and mobile-friendly, KIM offers maximum security and efficiency without complexity. Ideal for teams that want more clarity and less chaos, hosted in data centres across Germany, Austria, and Switzerland on the Exoscale platform.
Highlights
- Seamless Team Collaboration: KIM ensures knowledge stays accessible, even during team changes or absences. New members onboard quickly with instant access to historical data, while automated workflows and shared documents keep everyone aligned. Maintain continuity, strengthen teamwork, and secure customer communication—no matter who’s available.
- Work Anywhere, Anytime: Fully cloud-based and browser-accessible, KIM adapts to any device—smartphone, tablet, or desktop. No installations, no limitations: just log in and start working. The responsive interface guarantees a smooth experience, whether in the office, on the road, or remotely. Modern customer communication demands this flexibility.
- Intuitive and Productive from Day One: KIM’s user-friendly design minimises training time. A clear sidebar, smart linking, and tailored functions guide users effortlessly through contacts, documents, sales opportunities, and quotes. Focus on what matters—your customers and business—without the learning curve.
- Smart Office Automation: KIM brings intelligence to your daily workflows. Custom dashboards and saved filters adapt to your needs, eliminating manual tasks and long searches. Experience stress-free, efficient work with structured processes and more time for core priorities. This is how modern office software should perform.
- Powerful Integrations and API: KIM connects seamlessly with ERP systems, DMS platforms, and tools like CleverReach for newsletters. Its flexible API ensures smooth data exchange, automating workflows between systems. Sync customer data, documents, and campaigns effortlessly—no silos, no manual transfers. Work smarter, not harder.
Editor Details
cross-works supports small and medium-sized businesses with intelligent collaboration software (CRM) and document management systems (DMS). With customized solutions, cross-works creates the optimal infrastructure so that teams can fully harness their expertise and creativity—leading to greater efficiency and success.
Pricing
License included (per user)
Billing period: Monthly
Service and Support
KIM is operated by cross-works AG in Winterthur, Switzerland.
Availability: Germany, Austria, Switzerland
Languages: German, English, further languages on request
SLAs are available on request.
Software/vendor support (configuration, functionality, licensing): Contact
Terms of Service
By using this product, you agree to terms and conditions according to the provider: