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Working at Exoscale

Join a dynamic working environment with a cutting-edge team based in Lausanne or remote. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.

We encourage a healthy work-life balance, value input from our team and help everyone grow professionally. Open source is a large foundation of our platform and we encourage and sponsor contributions to existing or new projects.

We participate in global communities, through our attendance and sponsorship of conferences as well as in local events. We value community, fostering and building a great tech scene in our area.

Open positions

Cloud Support Technician

Location: Remote in Europe (EU) or in Lausanne, Switzerland

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Exoscale is the leading Swiss/European cloud service provider. With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As part of its current European expansion as well as in order to provide best in class services and experience to its growing customers, Exoscale is recruiting a Cloud Support Technician to reinforce its support team from headquarter offices in Lausanne or remote in Europe.

Work Location: Lausanne or remote in Switzerland/ Europe

Some of the challenges you will be working on:
  • Act as a first point of contact for technical and account administration related topics
  • Establish initial diagnosis
  • Prioritize, filter incidents and requests using our ticketing system
  • Guide clients through corrective steps, escalate to the next support level when necessary
  • Answer to ‘how to’ questions
  • Provide high-quality technical support

Ideal candidates:
  • Have basic experience with Linux and are familiar with CLI
  • Have basic understanding of cloud concepts
  • Have empathy and good communication skills
  • Are Comfortable with English and French (German or Italian is a plus)
  • Are curious, autonomous, and embrace learning new things everyday
  • Are team players and are comfortable working in a distributed team

Benefits:
  • Flexible working hours, mobile working
  • Autonomous working conditions with a lot of freedom to create and shape the future of our business
  • Modern working atmosphere and centrally located office with great public transport connection
  • Constant learning with many possibilities and offers
  • Team events as well as trainings and further education

We look forward to receiving your application!


Cloud Support Specialist

Location: Remote in Europe (EU) or in Lausanne, Switzerland

Apply Now

Exoscale is the leading Swiss/European cloud service provider. With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As part of its current European expansion as well as in order to provide best in class services and experience to its growing customers, Exoscale is recruiting a Cloud Support Specialist to reinforce its support team from headquarter offices in Lausanne or remote in Europe.


Work Location: Lausanne or remote in Switzerland/ Europe

Some of the challenges you will be working on:
  • Investigate and troubleshoot complex technical problems
  • Provide root cause analysis and high-quality technical support
  • Liaise closely with internal teams to reproduce and resolve issues
  • Identify areas for improvement and propose solutions to improve products and  services
  • Contribute to the development and the maintenance of the Knowledge Base and documentation

Ideal candidates:
  • Have min 3 years experience with Linux and CLI
  • Have significant experience using Operating Systems, Linux systems and virtualization systems
  • Are familiar with KVM virtualization
  • Have experience with the fundamentals of Network TCP/IP
  • Are familiar with git
  • Have good technical knowledge in building, deploying and maintaining cloud services
  • Have experience with Problem Management and Problem-solving
  • Have excellent communication and interpersonal skills
  • Are Comfortable with English and French (German or Italian is a plus)
  • Have a prior exposure to private and/or public cloud and/or have certification/s (considered as a plus)
  • Love to automate anything that could be
  • Are curious, autonomous, and embrace learning new things everyday
  • Are team players and are comfortable working in a distributed team

Benefits:
  • Flexible working hours, mobile working
  • Autonomous working conditions with a lot of freedom to create and shape the future of our business
  • Modern working atmosphere and centrally located office with great public transport connection
  • Constant learning with many possibilities and offers
  • Team events as well as trainings and further education

We look forward to receiving your application!


System Engineer

Location: Remote in Europe (EU) or in Lausanne, Switzerland

Apply Now

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As parts of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a System Engineer.

This position focuses on designing and maintaining Exoscale's Linux based hypervisor fleet as well as overall base platform systems.

Some of the challenges you will be working on:

- Design our hypervisor virtualization stack including network, storage and security layers
- Maintain our hypervisor fleet and base platform components at scale
- Contribute to the routing & security orchestration and automation systems development and implementation
- Help troubleshooting low level performance or hardware bound issues
- Contribute to designing and architecture the Exoscale platform systems
- Improve processes and solutions to be scalable and highly available
- Participate in code & changes reviews
- Take part in the on-call roll after a training period


Ideal candidates:

- Have a solid experience with Linux and its kernel
- Are at ease with networking and routing daemons like Bird and FRR
- Have a good knowledge of Linux filtering with iptables and nftables
- Are familiar with KVM virtualization
- Have a good knowledge of storage components
- Have a background with both Golang and Python languages. Clojure and C a plus
- Are familiar with Debian packaging
- Have experience with server hardware components
- Have experience with configuration management solutions and large scale infrastructure
- Are curious, autonomous, and embrace learning new things everyday
- Love to automate anything that could be
- Are team players and are comfortable working in a distributed team

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply

Site Reliability Engineer

Location: Remote in Europe or in Lausanne, Switzerland

Apply Now

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As parts of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a Site Reliability Engineer.

The site reliability engineer plays a critical role in ensuring constant availability of the Exoscale platform. The engineering team at Exoscale works on all aspects from designing & developing products, to their operation and support.

With an expanding customer base and new products to further advance Exoscale's product portfolio, site reliability engineers build and maintain a wide range of technologies. As users of Exoscale itself, site reliability engineers also take active part in improving products.

This position focuses on designing and maintaining Exoscale's core platform and security components.

Some of the challenges you will be working on:

- Design and maintain our core platform, Linux based ecosystem
- Design and maintain our PKI, secrets store and security systems
- Contribute to our internal core platform tooling development
- Focus on improving the developer experience (DX) through the delivery of self-service systems and pipelines
- Contribute to designing and architecture the Exoscale platform systems
- Improve processes and solutions to be scalable and highly available
- Participate in code & changes reviews
- Take part in the on-call roll after a training period

Ideal candidates:

- Have a solid experience with Linux
- Are familiar with Linux networking and security filtering components
- Have a good knowledge of platform Security components and PKI systems. Experience with Hashicorp Vault is a plus
- Have an experience with Containerization and Container Orchestration, Kubernetes a plus
- Are familiar with KVM virtualization
- Have a background with Golang language, Clojure a plus
- Are familiar with service discovery and DNS systems
- Have experience with configuration management solutions and large scale infrastructure
- Are curious, autonomous, and embrace learning new things everyday
- Love to automate anything that could be
- Are team players and are comfortable working in a distributed team

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply

System & Network Engineer

Location: Remote in Europe (EU) or in Lausanne, Switzerland

Apply Now

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As parts of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a System & Network Engineer.

This position focuses on designing and maintaining Exoscale's hypervisor fleet internals and Layer 3 network fabrics as well as overall systems.

Some of the challenges you will be working on:

- Design and maintain our hypervisor fleet including its network stacks and security filtering layers
- Contribute to the routing & security orchestration and automation systems implementation
- Contribute to network fabrics design, implementation and maintenance
- Contribute to designing and architecture the Exoscale platform systems
- Improve processes and solutions to be scalable and highly available
- Participate in code & changes reviews
- Take part in the on-call roll after a training period


Ideal candidates:

- Have a solid experience with Linux and its kernel
- Are familiar with network routing and transport / encapsulation protocols: BGP, VXLAN, EVPN, and MPLS
- Are at ease with routing daemons like Bird and FRR
- Have a good knowledge of Linux filtering with iptables and nftables
- Are familiar with KVM virtualization
- Have a good knowledge of storage components
- Have a background with both Golang and Python languages. Clojure a plus
- Have an experience with configuration management solutions and large scale infrastructure
- Are curious, autonomous, and embrace learning new things everyday
- Love to automate anything that could be
- Are team players and are comfortable working in a distributed team

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply