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Working at Exoscale

Join a dynamic working environment with a cutting-edge team based in Lausanne or remote. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.

We encourage a healthy work & life balance, value input from our team and help everyone grow professionally. Open Source is a large foundation of our platform and we encourage and sponsor contributions to existing or new projects.

We participate in global communities, through our attendance and sponsorship of conferences as well as in some more local events. We value community and try to do our part fostering and building a great tech scene in our area.

Open positions

Software engineer - User Experience

Location:

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As part of its ongoing growth, Exoscale is hiring a Software Engineer
to continue improving user experience across properties.

This position focuses on key Exoscale user experiences such as the web portal,
integrations with third party APIs, payment, and more.

Ideal candidates:

- Have experience with Clojure programming
- Have prior experience building REST APIs
- Have prior experience with frontend programming and single page applications
- Can build web-based user interfaces
- Are familiar with common application operation topics such as CI systems and runtime environments

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply


Systems & Network Engineer

Location: Remote (EU Timezone)

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Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As part of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a System & Network Engineer.

This position focuses on designing and maintaining Exoscale's hypervisor internals and Layer 3 network fabrics as well as overall systems.

Some of the challenges you will be working on:

- Design and maintain our hypervisor fleet including its network stacks and security filtering layers

- Contribute to the routing & security orchestration and automation systems implementation

- Contribute to network fabrics design, implementation and maintenance


Ideal candidates:

- Have a solid experience with Linux and its kernel
- Are familiar with network routing and transport / encapsulation protocols: BGP, VXLAN, EVPN, and MPLS
- Are at ease with routing daemons like Bird and FRR
- Have a good knowledge of Linux filtering with iptables and nftables
- Are familiar with KVM virtualization
- Have a good knowledge of storage components
- Have a background with both Golang and Python languages
- Have an experience with configuration management solutions and large scale infrastructure
- Are curious, autonomous, and embrace learning new things everyday
- Love to automate anything that could be
- Are team players and are comfortable working in a distributed team

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply

Customer support manager

Location: Lausanne or remote in Switzerland

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Exoscale is an Infrastructure as a Service company which focuses on simplicity, scalability, and safety. Exoscale builds cloud computing products for IT specialists from any industry and offers zones in more than 6 locations throughout Europe.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As part of its current European expansion, Exoscale is recruiting a customer support manager to join our headquarter offices in Lausanne or remotely in Switzerland.

The customer support manager will focus on expanding Exoscale's support service team and portfolio.

Some of the challenges you will be working on:

- Shape and build our upcoming premium 24/7 support service
- Grow the support specialist team and implement a multi level service
- Manage the customer support day-to-day activities and planning
- Respond to escalated customer support issues.
- Improve our existing support processes and documentation to enhance customer satisfaction.
- Improve and develop the existing support tooling for better efficiency and user experience
- Establish key metrics and KPIs
- Mentor and evaluate the support specialist team training efforts
- Support the sales team for any customer support related inquiry
- Act as a Customer Success Manager with key customers

Ideal candidates:

- Have a proven experience as a customer support specialist in a IT environment.
- Have a prior experience in a management or supervisory role.
- Have a good knowledge of Cloud technologies.
- Are familiar with ITIL methodology.
- Have strong communication skills.
- Have excellent English skills, written and spoken.
- Are fluent in either French or German.
- Are team players and are comfortable working in a distributed team


We look forward to receiving your application!

Security Engineer

Location: Lausanne

Apply Now

As part of its current European expansion, Exoscale is recruiting a Security Engineer to join our headquarter offices in Lausanne. 


Exoscale is an Infrastructure as a Service company which focuses on simplicity, scalability, and safety. Exoscale builds cloud computing products for IT specialists from any industry and offers zones in more than 6 locations throughout Europe.


The Security Engineer will strengthen the Security team and work closely with the Head of Security to ensure that Exoscale meets its security objectives and protects its interests. The Security Engineer role is cross-functional in nature and will require interacting with team members across the organization.


Location: Lausanne/remote


Main responsibilities:


  • Contributing to the design and implementation of Exoscale's security architecture

  • Managing and monitoring Exoscale's security infrastructure and workplace environment

  • Providing support to incident response and recommendations for corrective action


  • Supporting the Bug Bounty Program

  • Maintaining awareness of current security threats and developments

  • Helping to define and implement Exoscale's ISMS

  • Identifying, assessing and mitigating security risks


  • Improve technical abuse prevention and reputation safeguard measures




Requirements

  • 2+ years of experience in an information security-related role


  • Knowledge of cloud computing and related security issues.


  • Experience in information security, risk management and Linux system administration.


  • Experience with firewalls, intrusion detection/prevention systems (SIEM), vulnerability scanning and other security technologies.

  • Familiarity with scripting languages (e.g. Python) and automation tools


  • Strong analytical and problem solving skills


  • Willingness to learn and continue to develop oneself, keeping ahead of the related changes and innovations in the field. 


  • Mandatory: English written and spoken

  • Optional: German written and spoken

  • Optional: French written and spoken


Your personality


  • Hands-on mentality and proactive approach

  • Strong communication skills

  • Effective problem-solver

  • Self-starter, ability to work independently



Benefits

  • Flexible working hours, mobile working.
  • Autonomous working conditions with a lot of freedom to create and shape the future of our business.
  • Modern working atmosphere and centrally located office with great public transport connection.
  • Constant learning with many possibilities and offers.
  • Team events as well as trainings and further education.

We look forward to receiving your application!


System hardware integration engineer

Location: Lausanne, Switzerland

Apply Now

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

To continue its commitment towards a rock-solid and fast infrastructure, Exoscale is hiring a Hardware Engineer.

This position focuses on designing and integrating Exoscale's next generation hypervisor and storage hardware systems.

Some of the challenges you will be working on:

- Design new hardware platforms including custom engineered systems
- Integrate new IPMI generation with Redfish and UEFI bios
- Technology watch for new and innovative solutions
- Maintain the relationship with all our vendors and suppliers. Get access to vendors roadmaps, conferences and testing samples
- Establish a performance baseline and automate benchmarking of current and next generation hardware platforms
- Optimize hardware or software configurations for better performance and reliability
- Build and maintain our hardware lab
- Provide support to our platform team for complex troubleshooting


Ideal candidates:

- Have a good experience with Linux
- Have a solid experience with computer hardware
- Are familiar with storage and network components and subsystems
- Are familiar with KVM virtualization
- Have a background with Golang or Python languages for automation
- Have an experience with configuration management solutions
- Are familiar with CI/CD for automation

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply