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Cloud Compute Servers

Standard Instances

Our standard instances provide a balanced mix of CPU cores, RAM and SSD local storage, covering a variety of use cases and allowing you to implement your architecture.

RAM CPU Cores Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Micro 512 MB 1 Cores 10 GB 200 GB {{ prices.opencompute.standard.micro[currency] | number:8 }}
Tiny 1 GB 1 Cores 10 GB 400 GB {{ prices.opencompute.standard.tiny[currency] | number:8 }}
Small 2 GB 2 Cores 10 GB 400 GB {{ prices.opencompute.standard.small[currency] | number:8 }}
Medium 4 GB 2 Cores 10 GB 400 GB {{ prices.opencompute.standard.medium[currency] | number:8 }}
Large 8 GB 4 Cores 10 GB 400 GB {{ prices.opencompute.standard.large[currency] | number:8 }}
Extra-Large 16 GB 4 Cores 10 GB 800 GB {{ prices.opencompute.standard.extra_large[currency] | number:8 }}
Huge 32 GB 8 Cores 10 GB 800 GB {{ prices.opencompute.standard.huge[currency] | number:8 }}
Mega 64 GB 12 Cores 10 GB 800 GB {{ prices.opencompute.standard.mega[currency] | number:8 }}
Titan 128 GB 16 Cores 10 GB 1.6 TB {{ prices.opencompute.standard.titan[currency] | number:8 }}
Jumbo 225 GB 24 Cores 10 GB 1.6 TB {{ prices.opencompute.standard.jumbo[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Available in all Zones

CPU Optimized Virtual Machines

CPU Optimized Instances

CPU Optimized Instances are optimized for CPU-intensive applications, offering a higher CPU-to-memory ratio. They offer a greater computational advantage for workloads like batch processing, media decoding and encoding, network appliances, or high-performance web servers.

RAM CPU Cores Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Extra-Large 16 GB 8 Cores 10 GB 800 GB {{ prices.opencompute.cpu.extra_large[currency] | number:8 }}
Huge 32 GB 16 Cores 10 GB 800 GB {{ prices.opencompute.cpu.huge[currency] | number:8 }}
Mega 64 GB 32 Cores 10 GB 800 GB {{ prices.opencompute.cpu.mega[currency] | number:8 }}
Titan 128 GB 40 Cores 10 GB 1.6 TB {{ prices.opencompute.cpu.titan[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Available in all Zones

Memory Optimized Virtual Machines

Memory Optimized Instances

Memory Optimized Instances deliver the best performance-to-cost ratio for memory-intensive workloads and are ideal for RAM-intensive applications. They double the memory per core with a price reduction up to almost 25 % compared to Standard Instances.

RAM CPU Cores Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Extra-Large 16 GB 2 Cores 10 GB 800 GB {{ prices.opencompute.memory.extra_large[currency] | number:8 }}
Huge 32 GB 4 Cores 10 GB 800 GB {{ prices.opencompute.memory.huge[currency] | number:8 }}
Mega 64 GB 8 Cores 10 GB 800 GB {{ prices.opencompute.memory.mega[currency] | number:8 }}
Titan 128 GB 12 Cores 10 GB 1.6 TB {{ prices.opencompute.memory.titan[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Available in all Zones

Storage Optimized Virtual Machines

Storage Optimized Instances

Storage Optimized Instances have the same mix of CPU and RAM as our Standard Instances, but make use of larger drives, greatly expanding the overall data capacity. As a consequence, they lower the cost per GB by more than 60 %.

RAM CPU Cores Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Extra-Large 16 GB 4 Cores 1 TB 2 TB {{ prices.opencompute.storage.extra_large[currency] | number:8 }}
Huge 32 GB 8 Cores 2 TB 3 TB {{ prices.opencompute.storage.huge[currency] | number:8 }}
Mega 64 GB 12 Cores 3 TB 5 TB {{ prices.opencompute.storage.mega[currency] | number:8 }}
Titan 128 GB 16 Cores 5 TB 10 TB {{ prices.opencompute.storage.titan[currency] | number:8 }}
Jumbo 225 GB 24 Cores 10 TB 15 TB {{ prices.opencompute.storage.jumbo[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume_data[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Snapshots are not available on storage optimized instances.

  3. [3]

    Instance needs to be shutdown for hypervisor and platform updates as it cannot be live-migrated.

  4. [4]

    Available in the following Zones: CH-GVA-2, CH-DK-2, AT-VIE-1, BG-SOF-1, DE-FRA-1

GPU Virtual Machines

GPU1 Instances

GPU1 instances that provide up to 4 dedicated NVIDIA Tesla P100 graphic cards to perform deep learning, high performance computing, or other types of intensive computation. Save up to 75% compared to the competition, and no long-term commitment.

RAM CPU Cores GPU Cards Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Small 56 GB 12 Cores 1 GPU 100 GB 800 GB {{ prices.opencompute.gpu.small[currency] | number:8 }}
Medium 90 GB 16 Cores 2 GPU 100 GB 1.2 TB {{ prices.opencompute.gpu.medium[currency] | number:8 }}
Large 120 GB 24 Cores 3 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu.large[currency] | number:8 }}
Huge 225 GB 48 Cores 4 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu.huge[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Instance needs to be shutdown for hypervisor and platform updates as it cannot be live-migrated.

  3. [3]

    Available in the following Zones: CH-GVA-2

  4. [4]

    Please note that GPU instances require account validation: access is provided with priority to established businesses, and is granted after a manual screening process.

GPU Virtual Machines

GPU2 Instances

GPU2 based on Tesla V100 offers nearly the double of single precision and double precision teraflops compared to GPU1, as well as 640 dedicated Tensor Cores to train AI models that would consume weeks of computing resources in a few days.

RAM CPU Cores GPU Cards Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Small 56 GB 12 Cores 1 GPU 100 GB 800 GB {{ prices.opencompute.gpu2.small[currency] | number:8 }}
Medium 90 GB 16 Cores 2 GPU 100 GB 1.2 TB {{ prices.opencompute.gpu2.medium[currency] | number:8 }}
Large 120 GB 24 Cores 3 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu2.large[currency] | number:8 }}
Huge 225 GB 48 Cores 4 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu2.huge[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Instance needs to be shutdown for hypervisor and platform updates as it cannot be live-migrated.

  3. [3]

    Available in the following Zones: AT-VIE-1

  4. [4]

    Please note that GPU instances require account validation: access is provided with priority to established businesses, and is granted after a manual screening process.

GPU Virtual Machines

GPU3 Instances

GPU3 is the all-rounder for AR, VR, Simulations, Rendering, AI and more. A combination of the latest Ampere RT Cores, Tensor Cores and CUDA Cores with 48 GB of graphics memory allows the A40 to deliver a unique set for visual computing workloads.

RAM CPU Cores GPU Cards Min Local Storage Max Local Storage Price / Hour ({{ currency | uppercase }})
Small 56 GB 12 Cores 1 GPU 100 GB 800 GB {{ prices.opencompute.gpu3.small[currency] | number:8 }}
Medium 120 GB 24 Cores 2 GPU 100 GB 1.2 TB {{ prices.opencompute.gpu3.medium[currency] | number:8 }}
Large 224 GB 48 Cores 4 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu3.large[currency] | number:8 }}
Huge 448 GB 96 Cores 8 GPU 100 GB 1.6 TB {{ prices.opencompute.gpu3.huge[currency] | number:8 }}
  1. [1]

    Local Storage is not included in the displayed Instances price, and has a cost of {{ prices.opencompute.volume[currency] | number:8 }} {{ currency | uppercase }} / GiB hour.

  2. [2]

    Instance needs to be shutdown for hypervisor and platform updates as it cannot be live-migrated.

  3. [3]

    Available in the following Zones: DE-FRA-1

  4. [4]

    GPU3 Large and Huge Instances are only available on dedicated hypervisors.

  5. [5]

    Please note that GPU instances require account validation: access is provided with priority to established businesses, and is granted after a manual screening process.

Additional Services

Additional Services

You can find additional services for your instances to set up a secure, scalable infrastructure.

Product Details Information Price ({{ currency | uppercase }})
Recovery Service - Learn more 0.12000000
Custom Templates - Learn more {{ prices.opencompute.template[currency] | number:8 }}
Network

Network

Combine various networking services with your instances. All products are simple, easy to use and fully integrated in our platform.

Product Details Information Price ({{ currency | uppercase }})
Elastic IP IPv4 Learn more {{ prices.opencompute.eip_address[currency] | number:8 }}
Network Load Balancer up to 10 services Learn more {{ prices.opencompute.network_load_balancer[currency] | number:8 }}
Traffic OUTBOUND free tier of 1.42 GB / hr Learn more {{ prices.opencompute.traffic[currency] | number:8 }}
Traffic INBOUND - Learn more FREE
Traffic INTRA between all instances Learn more FREE
Traffic INTERNAL between all zones Learn more FREE
Private Network - Learn more FREE
Private Connect Direct Port per month Learn more 500.00
Private Connect One-Off Setup Cost Learn more 2,500.00
Private Connect Equinix Direct Port per month Learn more 250.00
Private Connect Equinix One-Off Setup Cost Learn more 1,250.00
Licenses

Licenses

Choose your Windows License depending on your needs.

Product Details Information Price ({{ currency | uppercase }})
Windows License up to 7 vCPUs Learn more {{ prices.licenses.license_win_tier1[currency] | number:8 }}
Windows License 8 or more vCPUs Learn more {{ prices.licenses.license_win_tier2[currency] | number:8 }}

Features and additional services
to build up your architecture

Traffic icon

Traffic

Traffic is billed per GB with a free tier of up to 1.42 GB / hr granted per-Instance (equivalent to 1 TB / mo per-Instance).

Inbound and internal traffic is always free:

  • For all inbound traffic from Internet
  • Between all Exoscale Zones
  • Between all Exoscale instances, SOS and DBaaS

Learn more about how Traffic is billed

Elastic IP icon

Elastic IP

While every instance comes with an included and free of charge public IPv4 address and IPv6 address, you can reserve extra IPv4 addresses that you can attach to one or more instances in your account.

Elastic IP is billed per hour comes with optional and free-of-charge transparent management and health check functionalities.

Explore all features in our Elastic IP documentation.

Network Load Balancer icon

Network Load Balancer

An L4 load balancer billed per hour that can smartly distribute incoming traffic to the members of one or more Instance Pool.

Each NLB includes up to 10 Services, and free of charge healthcheck functionality. There is no price per request or extra traffic billing for using an NLB, but traffic is billed normally.

Explore all features in our NLB documentation.

Instance Snapshots icon

Instance Snapshots

Instance Snapshots are billed per GiB.hour according to the size of their source Instance volume size: a snapshot of a 100GB Instance’s volume counts for 100GB. They are copied outside the compute infrastructure to secondary storage within the same zone providing a solid data protection solution.

Explore all features in our Instance Snapshots documentation.

Custom Templates icon

Custom Templates

You have the opportunity to upload and register your own Custom Template on Exoscale. Templates are billed per GiB.hour based on their virtual disk size, with a minimum size of 10GB, and are registered per-Zone.

(Cost per hour) x (Template GB) x (N Zones)

Explore all features in our Custom Templates documentation.

Licences icon

Licences

Windows instances must account for extra licence costs depending on their usage. Windows Small is eligible if no more than 7 vCPUs are assigned to a VM. For 8 or more vCPUs assigned to a VM the Windows Large pricing applies. Windows Licenses are billed per hour.

Recovery Service icon

Recovery Service

For the Recovery Service a max per GB is charged and can only be used in compliance with the Return of Data section of our Terms and Conditions. Contact us for further information.

Private Network icon

Private Network

Self-service custom subnet allocation for your instances. This service can be combined with Private Connect and Dedicated Hypervisors to extend your on-premises infrastructure to a Hybrid Cloud. Private networks are free of charge.

Explore all details in our Private Network documentation.

Private Connect icon

Private Connect

Directly connect to Exoscale zones using your own 10G connectivity or the Equinix Fabric™ infrastructure in supported locations. For Private Connect, a one-time setup fee is required.

Private Connect Billing:

  • Billed per physical port / month
  • Yearly commitment required
  • One-time setup fee
  • Up to 10 Gbps

Private Connect - Equinix Fabric™ Billing:

  • Billed per virtual port / month
  • Quarterly commitment required
  • One-time setup fee
  • From 100 Mbps up to 10 Gbps

Explore all features in our Private Connect documentation.

Managed DBaaS

Managed PostgreSQL

Managed PostgreSQL databases with a wide range of plans to choose from to best fit your needs and requirements. All database services are launched on dedicated instances.

Hobbyist plans are suitable for small applications. All Hobbyist plans come with a daily backup. Database forking is not available for this plan.

Memory Volume size Replicas Max. Connections Price / Hour ({{ currency | uppercase }})
Hobbyist-2 2 GB 8 GB 0 25 {{ prices['dbaas-pg']['hobbyist-2'][currency] | number:8 }}
  1. [1]

    Postgres, PostgreSQL and the Slonik Logo are trademarks or registered trademarks of the PostgreSQL Community Association of Canada. Any use by Exoscale is for referential purposes only and does not imply endorsement, sponsorship or affiliation between the PostgreSQL Community and Exoscale.

  2. [2]

    Available in all Zones

Managed DBaaS

Managed MySQL

Managed MySQL databases with a wide range of plans to choose from to best fit your needs and requirements. All database services are launched on dedicated instances.

Hobbyist plans are suitable for small applications. All Hobbyist plans come with a daily backup. Database forking is not available for this plan.

Memory Volume size Replicas Max. Connections Price / Hour ({{ currency | uppercase }})
Hobbyist-2 2 GB 8 GB 0 25 {{ prices['dbaas-mysql']['hobbyist-2'][currency] | number:8 }}
  1. [1]

    Oracle, Java, and MySQL are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Any use by Exoscale is for referential purposes only and does not imply endorsement, sponsorship or affiliation between Oracle and Exoscale.

  2. [2]

    Available in all Zones

Managed DBaaS

Managed Apache Kafka

Managed Apache Kafka databases with a wide range of plans to choose from to best fit your needs and requirements. All database services are launched on dedicated instances.

Startup plans are generally recommended for test environments. All Startup plans come with a daily backup. Data retention is only limited by storage.

Memory Volume size Nodes Replication Factor Price / Hour ({{ currency | uppercase }})
Startup-2 2 GB 90 GB 3 2 {{ prices['dbaas-kafka']['startup-2'][currency] | number:8 }}
  1. [1]

    Kafka is a trademark of The Apache Software Foundation. Any rights therein are reserved to The Apache Software Foundation. Any use by Exoscale is for referential purposes only and does not imply endorsement, sponsorship or affiliation between The Apache Software Foundation and Exoscale.

  2. [2]

    Available in all Zones

Managed DBaaS

Managed OpenSearch

Managed OpenSearch databases with a wide range of plans to choose from to best fit your needs and requirements. All database services are launched on dedicated instances.

Hobbyist plans are suitable for small applications. All Hobbyist plans come with a daily backup. Database forking is not available for this plan.

Memory Volume size Nodes Replication Factor Price / Hour ({{ currency | uppercase }})
Hobbyist-2 2 GB 16 GB 1 0 {{ prices['dbaas-opensearch']['hobbyist-2'][currency] | number:8 }}
  1. [1]

    OpenSearch is a trademark of Amazon Web Services. Any rights therein are reserved to Amazon Web Services. Any use by Exoscale is for referential purposes only and does not imply endorsement, sponsorship or affiliation between Amazon Web Services and Exoscale.

  2. [2]

    Available in all Zones

Managed DBaaS

Exoscale for Redis®

Exoscale for Redis® databases with a wide range of plans to choose from to best fit your needs and requirements. All database services are launched on dedicated instances.

Hobbyist plans are suitable for small applications. All Hobbyist plans come with a daily backup. Database forking is not available for this plan.

Memory Volume size Nodes Max. Connections Price / Hour ({{ currency | uppercase }})
Hobbyist-2 2 GB 2 GB 1 10000 {{ prices['dbaas-redis']['hobbyist-2'][currency] | number:8 }}
  1. [1]

    Redis is a registered trademark of Redis Ltd. Any rights therein are reserved to Redis Ltd. Any use by Exoscale is for referential purposes only and does not indicate any sponsorship, endorsement or affiliation between Redis and Exoscale.

  2. [2]

    Available in all Zones

Managed DBaaS

Managed Grafana

Managed Grafana is available in 3 simple sizes depending how many users and dashboards are required. All plans are launched on dedicated instances and strictly reserved to your organization.

Hobbyist plans are suitable for small applications. All Hobbyist plans come with a daily backup.

Memory Nodes Price / Hour ({{ currency | uppercase }})
Hobbyist-2 2 GB 1 {{ prices['dbaas-grafana']['hobbyist-2'][currency] | number:8 }}
  1. [1]

    The Grafana Labs Marks are trademarks of Grafana Labs, and are used with Grafana Labs’ permission. We are not affiliated with, endorsed or sponsored by Grafana Labs or its affiliates. Any use by Exoscale is for referential purposes only.

  2. [2]

    Available in all Zones

S3 Compatible Object Storage

Object Storage

Store and organize digital assets in a fast, reliable S3 compatible Simple Object Storage. Plug-in your application via the API, use a web interface or script it with your existing tools.

Product Details Information Price ({{ currency | uppercase }})
Volume Tier 1 (up to 512 TiB) per GiB.hour Learn more {{ prices.sos.storage_volume_tier1[currency] | number:8 }}
Volume Tier 2 (512 TiB to 1 PiB)* per GiB.hour Learn more {{ prices.sos.storage_volume_tier2[currency] | number:8 }}
Volume Tier 3 (more than 1 PiB)* per GiB.hour Learn more {{ prices.sos.storage_volume_tier3[currency] | number:8 }}
Networking OUT per GiB Learn more {{ prices.sos.storage_traffic[currency] | number:8 }}
Networking IN per GiB Learn more FREE
  1. [1]

    Pricing of the tiers is cumulative. The first 512 TiB are charged at Tier 1 level, 512 TiB to 1 PiB is charged at Tier 2 level, everything above at Tier 3 level.

  2. [2]

    Starting with May 1st 2024, a minimum billable size of 128 KiB per object will be effective.

  3. [3]

    * Volume Tier 2 and Volume Tier 3 are applicable starting May 1st, 2024.

Block Storage

Block Storage

Block Storage by Exoscale is your tool for fast data access and retrieval. Benefit from high performance for your latency sensitive applications, meet growing storage demands, and store containerized applications with ease.

Product Details Information Price ({{ currency | uppercase }})
Volume per GiB.hour Learn more FREE during preview - 0.00014000
Volume Snapshot per GiB.hour Learn more FREE during preview - 0.00014000
  1. [1]

    Available in the following Zones: CH-GVA-2

  2. [2]

    Compatible with instances that are at least of Small size.

  3. [3]

    Not compatible with GPU or Storage instances.

  4. [4]

    Block Storage volumes require a minimum size of 10 GiB and have a maximum size of 10 TiB per volume.

Local Storage

Local Storage

All Instances come with an attached SSD local storage volume. Storage Optimized Instances reach bigger capacities by using a lower grade but denser SSD disk. During extensive tests, the maximum performance penalty observed compared to other Instance families is 30%, depending on the specific workload.

Product Details Information Price ({{ currency | uppercase }})
Local SSD Storage Per GiB.hour of volume for:
  • Standard Instances
  • CPU and Memory Optimized Instances
  • GPU Instances
Learn more {{ prices.opencompute.volume[currency] | number:8 }}
Local SSD Storage Per GiB.hour of volume for:
  • Storage Optimized Instances
Learn more {{ prices.opencompute.volume_data[currency] | number:8 }}
Snapshots Per GiB.hour
Not compatible with Storage Optimized Instances
Learn more {{ prices.opencompute.snapshot[currency] | number:8 }}
  1. [1]

    The minimum and maximum size of the local storage depends on the Instance Type and OS.

  2. [2]

    Local Storage is billed per GiB.hour.

Scalable Kubernetes Service

SKS

Deploy and scale Kubernetes clusters in the zone of your choice for all types of application workloads. 2 flavors to choose from: Starter for everyday testing and Pro when end to end SLAs are critical. SKS is billed per hour.

Product Details Information Price ({{ currency | uppercase }})
Starter Cluster no SLA Learn more FREE
Pro Cluster 99.95 % SLA Learn more {{ prices.sks.pro_cluster[currency] | number:8 }}
API Controlled DNS Hosting

DNS

Manage your DNS zones with a straightforward web interface. Bundled into simple packages for website owners, sysadmins and developers. One-click monthly subscription without commitment. DNS is billed per month.

Product Details Information Price ({{ currency | uppercase }})
Small 1 Zone Learn more {{ prices.dns.small[currency] * 1 | number:8 }}
Medium 10 Zones Learn more {{ prices.dns.medium[currency] * 10 | number:8 }}
Large 50 Zones Learn more {{ prices.dns.large[currency] * 50 | number:8 }}
Affordable CDN

CDN

Push your assets from Simple Object Storage buckets close to your users with the fast-performing CDN. From simple one-click activation to advanced caching configuration management from a straightforward web interface. 3 simple tiers for predictable pricing across all regions. Pricing per GB / Month.

Product Details Information Price ({{ currency | uppercase }})
Tier 1 0 to 25 TB Volume Learn more {{ prices.cdn.tier1[currency] | number:8 }}
Tier 2 next 25 to 100 TB Volume Learn more {{ prices.cdn.tier2[currency] | number:8 }}
Tier 3 next 100 to 250 TB Volume Learn more {{ prices.cdn.tier3[currency] | number:8 }}
Support

Support

Hands-on, direct contact with the engineers powering our cloud platform. Open and track tickets within the portal and run and scale your workloads safely. Pricing per month.

Product Details Information Price ({{ currency | uppercase }})
Built-In Included for all customers. Learn more INCLUDED
Starter Guaranteed response time of 4h within business hours. Learn more 100.00

How it works in detail

How are services billed?

Our services are billed by the exact time (up to the second) or unit of metering you consume. You credit status is updated every hour. Your account can be setup in either CHF, EUR or USD, depending on your initial legal residence.

How does traffic billing work?

Traffic is billed hourly and takes into account the number of virtual machines running during the last one-hour period. Effectively, there are 1.42 GB of free output traffic per instance. If an instance doesn’t use its free tier, it is reported on other running instances of the same organization. So, with 5 instances running during the last hour, there are 7.1 GB of free output traffic. The exceeding traffic is billed.

traffic bandwidth schema

How does instance snapshot billing work?

Instance Snapshots are billed according to the size of their volume: a snapshot of a 100GiB volume counts for 100GiB. Snapshots are copied outside the compute infrastructure to secondary storage within the same zone, providing a solid data protection solution.

Are powered-off machines billed?

Powered down virtual machines will only be charged for resources still in use. Therefore, the local storage volume and software licenses attached to your instance will still be charged. During the trial period, computing resources are charged even when the machines are stopped. This behavior is converted to the default behavior on first payment.

Which payments methods are accepted?

We accept various secured payment methods, major credit cards such as VISA, MasterCard and American Express as well as PayPal. Post-paid invoicing allows you to also pay by bank transfer.

It is possible to get post-paid invoicing?

Yes, we have a monthly post-paid billing option available upon request. It is activated on a case-by-case basis, depending on volume and payment history. Post-paid Invoicing is also supported in EUR and USD currencies.

Can I scale RAM and CPU?

Through the interface, you will be able to choose between the predefined instances types you see in this page. You can scale up and down to a lower or higher type when you want. You can find more details on how to do so in our scaling documentation.

It is possible to have a bigger volume size?

When creating your instance via the web interface, a range of fixed disk sizes will be suggested, corresponding to the instance type you wish to start. Via the API or CLI, you can choose the initial size from 10GB onward. Once your instance is started, you can expand the disk size as you like by increments of 1GB or greater. The lower and upper limits are specified in the pricing tables. You can find more details on how to scale your disk size in our documentation.

How are subscriptions billed?

Subscriptions are services with a recurring billing, such as DNS. They are charged monthly and are due for full months. If you start a subscription on the 10th of a given month, you will be charged a full month. Likewise, you will be charged for the full month if you cancel your subscription before the end of the month.

Is a volume discount available?

Yes, a volume discount is available for larger workloads with a 12-month commitment. The volume discount is valid for all compute related products in all zones. Find more details in our Volume Discount overview.

Need a bigger instance?

Would like a detailed quote?

Get in contact with us.