Work at Exoscale

• Erste Anlaufstelle für technische und account administrative Themen
  
• Erstellen einer ersten Diagnose
  
• Priorisierung und Filterung von Vorfällen und Anfragen mit Hilfe unseres Ticketing-Systems
  
• Sie leiten Kunden durch Korrekturmaßnahmen und eskalieren bei Bedarf an die nächste Supportstufe
  
• Beantwortung von "How to"-Fragen
  
• Sie bieten hochwertige technische Unterstützung
  

• Grundlegende Erfahrung mit Linux und Vertrautheit mit CLI
  
• Grundlegendes Verständnis von Cloud-Konzepten
  
• Sie haben Einfühlungsvermögen und gute Kommunikationsfähigkeiten
  
• Sie beherrschen Deutsch und Englisch sehr gut (Französisch oder Italienisch sind von Vorteil)
  
• Sie sind neugierig, selbständig und lernen gerne jeden Tag etwas Neues
  
• Sie sind teamfähig und können gut in einem verteilten Team arbeiten
  

• Flexible Arbeitszeiten und Home Office Möglichkeiten
  
• Selbstständige Arbeitsbedingungen mit viel Gestaltungsspielraum
  
• Moderne Arbeitsatmosphäre und zentral gelegenes Büro mit guter Anbindung an den öffentlichen Nahverkehr
  
• Teamevents sowie Aus- und Weiterbildungsmöglichkeiten
  
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• Bearbeiten und Beheben komplexer technischer Probleme
  
• Bereitstellung von Ursachenanalysen und qualitativ hochwertigem technischen Support
  
• Enge Zusammenarbeit mit internen Teams zur Reproduktion und Lösung von Problemen
  
• Identifizierung von verbesserungswürdigen Bereichen und Vorschlagen von Lösungen zur Verbesserung von Produkten und Dienstleistungen
  
• Mitwirkung an der Entwicklung und Pflege einer Knowledge Base und der Dokumentation
  

• Mindestens 3 Jahre Erfahrung mit Linux und CLI
  
• Umfangreiche Erfahrungen im Umgang mit Betriebssystemen, Linux-Systemen und Virtualisierungssystemen
  
• Vertraut mit KVM-Virtualisierung
  
• Erfahrung mit den Grundlagen von Netzwerk TCP/IP
  
• Vertraut mit Git
  
• Gute technische Kenntnisse in der Entwicklung, Bereitstellung und Wartung von Cloud-Diensten
  
• Erfahrung mit Problemmanagement und Problemlösung
  
• Hervorragende kommunikative und zwischenmenschliche Fähigkeiten
  
• Sie beherrschen Deutsch und Englisch sehr gut (Französisch oder Italienisch sind von Vorteil)
  
• Erste Erfahrung mit privaten und /oder öffentlichen Cloud Anbietern und/ oder verfügen über dementsprechende Zertifizierungen sind ein Plus
  
• Sie lieben es, alles zu automatisieren, was möglich ist
  
• Sie sind neugierig, selbständig und lernen gerne jeden Tag etwas Neues
  
• Sie sind teamfähig und können gut in einem verteilten Team arbeiten
  

• Flexible Arbeitszeiten und Home Office Möglichkeiten
  
• Autonome Arbeitsbedingungen mit viel Gestaltungsspielraum
  
• Moderne Arbeitsatmosphäre und zentral gelegenes Büro mit guter Anbindung an den öffentlichen Nahverkehr
  
• Teamevents sowie Aus- und Weiterbildungsmöglichkeiten
  

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

As part of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a Site Reliability Engineer.

The site reliability engineer plays a critical role in ensuring constant availability of the Exoscale platform. The engineering team at Exoscale works on all aspects from designing & developing products, to their operation and support.

With an expanding customer base and new products to further advance Exoscale's product portfolio, site reliability engineers build and maintain a wide range of technologies. As users of Exoscale itself, site reliability engineers also take active part in improving products.

This position focuses on database persistence and visibility stacks. A range of topics are covered: Platform development and maintenance, tooling development, automation, self-service infrastructure delivery and more.

Some of the challenges you will be working on:

- Design and maintain key platforms such as: 

- Our database systems consisting of Mysql, FoundationDB and Apache Cassandra.

- Our data streaming processing platform based on Apache Kafka

  - Our visibility stack based on Prometheus compatible components

- Our logging platform based on Elastic ecosystem

- Automate our database provisioning and maintenance operations.

- Help design our next tracing service.

- Help improve the developer experience (DX) through the delivery of self-service systems and pipelines.

- Contribute to the overall design and the architecture of the Exoscale platform systems.

- Contribute to internal tooling development.

- Improve our systems and processes to be scalable and highly available, helping achieve outstanding SLAs.

- Participate in code & changes reviews.

- Take part in the on-call roll after a training period.

Ideal candidates:

- Have solid experience dealing with Linux on a daily basis.

- Have a good knowledge of Apache Kafka.

- Are familiar with transactional database systems like MySQL and PostgreSQL

- Are used to deal with Prometheus monitoring and its ecosystem like Grafana and Mimir

- Are familiar with logs management platform like Elastic ecosystem

- Have experience with Containerization, Kubernetes a plus

- Have a good experience with Golang, Clojure & Python a plus

- Have experience with configuration management solutions and large scale infrastructure.

- Love to automate anything that could be.

- Are curious, autonomous and embrace learning new things everyday.

- Are team players and are comfortable working in a distributed team.

- Have good English communication skills, written and spoken.

What we offer:

- Flexible working hours and working from home.

- Autonomous working conditions with a lot of freedom to create.

- Modern working atmosphere and centrally located office with great public transport. connection

- Team events as well as training and further education.

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply.

We look forward to receiving your application!

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

Join a dynamic working environment with a cutting-edge distributed team based in Lausanne. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.

As part of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a Site Reliability Engineer.

The site reliability engineer plays a critical role in ensuring constant availability of the Exoscale platform. The engineering team at Exoscale works on all aspects from designing & developing products, to their operation and support.

With an expanding customer base and new products to further advance Exoscale's product portfolio, site reliability engineers build and maintain a wide range of technologies. As users of Exoscale itself, site reliability engineers also take active part in improving products.

This position focuses on designing and maintaining Exoscale's base systems and hypervisor internals including Layer 3 networking and security layers.

Some of the challenges you will be working on:

- Design and maintain Exoscale’s base operating systems and hypervisor fleets including their network stacks and security filtering layers.

- Contribute to the routing & security automation systems implementations.

- Help shape our image strategy, from bare metal to Virtual Machines.

- Maintain the system container runtimes.

- Improve our provisioning and deployment systems.

- Help improve bare metal and hypervisor systems performance.

- Contribute to the overall design and the architecture of the Exoscale platform systems.

- Contribute to internal tooling development.

- Improve our systems and processes to be scalable and highly available, helping achieve outstanding SLAs.

- Participate in code & changes reviews.

- Take part in the on-call roll after a training period.

Ideal candidates:

- Have a solid experience with Linux, its kernel and Systemd.

- Are familiar with KVM virtualization.

- Are familiar with network routing and transport / encapsulation protocols: BGP, VXLAN and EVPN.

- Are at ease with routing daemons like FRR and Bird.

- Have a good knowledge of Linux filtering with iptables and nftables.

- Have a good knowledge of container runtimes.

- Are familiar with server hardware.

- Have experience with configuration management solutions and large scale infrastructure.

- Love to automate anything that could be.

- Are curious, autonomous and embrace learning new things everyday.

- Are team players and are comfortable working in a distributed team.

What we offer:

- Flexible working hours and working from home.

- Autonomous working conditions with a lot of freedom to create.

- Modern working atmosphere and centrally located office with great public transport. connection

- Team events as well as training and further education.

Candidates who are not familiar with all the topics above but willing

to learn are encouraged to apply.

We look forward to receiving your application!

Exoscale is the leading Swiss/European cloud service provider.

With services covering the full cloud infrastructure spectrum - from fast deploying virtual machines to S3 compatible object storage - Exoscale provides a simple and scalable experience in order to let its clients focus on their core business.

Join a dynamic working environment with a cutting-edge distributed team based in Lausanne. Exoscale strives to create an environment with great working conditions and welcomes diverse applicants.

As part of its ongoing efforts to grow its infrastructure footprint Exoscale is hiring a Site Reliability Engineer.

The site reliability engineer plays a critical role in ensuring constant availability of the Exoscale platform. The engineering team at Exoscale works on all aspects from designing & developing products, to their operation and support.

With an expanding customer base and new products to further advance Exoscale's product portfolio, site reliability engineers build and maintain a wide range of technologies. As users of Exoscale itself, site reliability engineers also take active part in improving products.

This position focuses on Kubernetes internal PaaS and managed service ecosystem delivery. A range of topics are covered: tooling development, platform development and maintenance, application delivery pipelines and more.

Some of the challenges you will be working on:

- Design, maintain and operate both Exoscale's internal PaaS and Exoscale’s public managed service offering (SKS) based on the Kubernetes ecosystem.

- Help improve the developer experience (DX) through the delivery of self-service systems and pipelines.

- Improve and develop our application delivery CI and CD pipelines based on Argo CD.

- Contribute to the design and the architecture of the Exoscale platform systems.

- Contribute to internal tooling development.

- Improve our systems and processes to be scalable and highly available, helping achieve outstanding SLAs.

- Participate in code & changes reviews.

- Take part in the on-call roll after a training period.

Ideal candidates:

- Have a proven solid experience with Kubernetes design, management and troubleshooting.

- Have a solid experience in dealing with Linux on a daily basis.

- Are familiar with IaC (infrastructure as code) tooling like Terraform.

- Have experience with Golang programming language, Python and Clojure a plus.

- Have a good knowledge of security concepts and PKI infrastructure.

- Are familiar with common application operation topics such as CI/CD systems and runtime environments.

- Have experience with configuration management solutions and large scale infrastructure.

- Love to automate anything that could be.

- Are curious, autonomous and embrace learning new things everyday.

- Are team players and are comfortable working in a distributed team.

- Flexible working hours and working from home.

- Autonomous working conditions with a lot of freedom to create.

- Modern working atmosphere and centrally located office with great public transport. connection

- Team events as well as training and further education.

Candidates who are not familiar with all the topics above but willing to learn are encouraged to apply.

We look forward to receiving your application!

• Sales responsibility: Take over the sales placement of our comprehensive product, service and solution portfolio with IaaS customers. Use upselling strategies to expand the existing customer base.
  
• Lead generation: Use a wide range of lead generation mechanisms (online and offline) to identify potential new customers and organize face-to-face meetings when potential is identified.
  
• Collaboration with specialist departments: Work closely with specialist departments to identify exact needs in customer projects. This requires close coordination and communication with internal teams.
  
• Market and customer analysis: Conduct industry-specific market and customer analysis and prepare customer and project information to make data-driven decisions.
  
• Trade show participation: Represent our company at trade shows and make valuable contacts in the industry.
  

• Experience in selling modern technologies and concepts, such as IaaS cloud solutions, PaaS, Kubernetes, DevOps, etc.
  
• Industry focus in software/SaaS desirable.
  
• Experience in online sales.
  
• Existing network and sales experience with customers in Austria.
  
• Strong communication and negotiation skills.
  
• Proactive, independent way of working and the ability to communicate complex technical concepts in an understandable way.
  
• Willingness to travel occasionally and attend trade fairs.
  
• Very good written and spoken German and English skills are required.
  

• Flexible working hours, mobile working.
  
• Autonomous working conditions with a lot of freedom to create.
  
• Modern working atmosphere and centrally located office with great public transport connection.
  
• Constant learning with many possibilities and offers.
  
• Paid lunch break and cantina, extra holidays, employee rates and many further discounts.
  
• Team events as well as trainings and further education.